It is impossible to think about trade without the development of a business relationship. It is through this that an industry would mobilize and thrive. Marketing is all about developing a wide variety of relationships at a business level, between partners, clients, and the workforce.
The Importance of Business Relationships
Part of business management is to establish and maintain good relationships by creating a mutual exchange that can satisfy the client in order to keep the industry up and running. the reputation of a company relies heavily on the status of their business relationship with everyone involved.
Treating these relationships well, even if you have not generated much profit from a particular client, should never be underestimated because the power of networking will play a part.
Delivering well in the customer service department is one very good way of establishing great business relationships with the customers. Being friendly and accommodating can really leave a lasting impression which will do well to your business reputation.
How to Schmooze
Many experts rely on age old yet highly effective ways on how to connect with the people involved in their business:
Keep a record of all the people youve encountered in the business and get well acquainted with them as much as possible.
o Always have a list of the names and contact info of your providers, affiliates, workers, customers, and everyone else youve encountered in the business. Making someone feel valued and remembered, especially in the business, is a two way street.
Always keep in touch with your business roots. These are the people who have helped you start of your business and have given you solid advice. Even if you no longer need them, it is important to have a good relationship with them and also be there for them when they need your help.
Listen to your customers. Complaints can be channeled into improvements for your company. Effectively handling and listening to complaints from customers is vital to excellent customer service. After all, communication is one of the most important aspects of a business relationship that is healthy.
Source: http://hansschepker.com/?p=1296
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