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By: Patrick Johnson
The modernization of human living created a new era of technology. As per product of man's endless struggle for knowledge; a combination of information gathering and systematic processing at high speed and accuracy through the aid of modern telecommunications and computing brought forth the IT industry. ITIL Certification plays vital role in maintaining and establishing standards to be followed by any individual who wants to participate the competitive and ever expanding industry.
Today IT Infrastructure Library known as ITIL is maintained by the OGC stands for Office of Government Commerce. Originally, OGC was named as CCTA or Central Computer and Telecommunications Agency. OGC sets comprehensive standards for all IT-related service and practice. This is the aim of ITIL; to issue ITIL Certification that will serve as basis fora certain services rendered will be delivered by the certificate holder at cost effective and quality-based. The reputable credibility of ITIL is strengthened by its independency. ITIL was no way or any means connected to any private or commercial organization and company's interests.
Founded in 1967, the Information Systems Examination Board or ISEB under the umbrella of the British Computer Society primed possible and interested delegates for ITIL Certification which aims to offer qualifications that quantity your ability, competence and performance. The aim of ISEB is to provide employers with carrier-driven and standard motivated IT professionals with abilities to perform specific tasks in one of the many areas of IT industry.
Another independent, Dutch-based provider of ITIL examination is the EXIN which is working on the other sector of IT Industry called the ICT or Information Communication Technology by means of certification and autonomous testing.
In the area of Service Delivery, the functions and processes are fully understood by the ITIL Certificate holder as follows; Release and Change Management, Configuration and Problem Management and Incident Management. While on the hand, Service Support is composed by Management of Capacity, Availability, Finance, Security and IT Service Continuity.
To give a broader picture of ITIL Certification, it can be easily understood by following the ITIL Certification Path which is represented in different levels,the ITIL Foundation, ITIL Practitioner and ITIL Service Manager. Take note that upon taking any of the following exams it is recommended to possess sufficient knowledge and experience in some ITIL areas to fully understand how it works or otherwise examination might be very hard and stressful.
Having and understandingall the basics of ITIL terms, concepts, terminologies and processes in connection to various ITIL Processes is the first level of ITIL Certification called the ITIL Foundation Certification in IT Service Management or the ITIL Foundation Certificate.In the areas like Control and Release, Agree and Define and Restore and Support, practical knowledge in such field will be certified by the second level certification called the Practitioner Certificate in IT Service Management or the ITIL Practitioner Certificate. The third and the highest level of ITIL Certification is the ITIL Service Manager Certification. It is the proof of possessing the highest level of skills in practice, experience and theory of ITIL with unparalleled negotiation, presentation and communication skills.
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